Privacy Policy

Privacy Policy for https://pro-house-management.alertwave.net

Introduction

Welcome to Pro House Management’s (hereafter referred to as “the Company,” “we,” or “our”) comprehensive Privacy Policy. At https://pro-house-management.alertwave.net, we prioritize protecting your privacy and ensuring the security of your personal data. This policy serves as a transparent guide to our practices regarding data collection, storage, access, and processing, in alignment with various global privacy regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information in the private sector
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s General Data Protection Law (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), and its Colorado, Utah, Connecticut, Virginia, South Africa, and other state equivalents.

Scope

This privacy policy is applicable to all aspects of our online presence, including our website, applications, services, and products offered under the domain https://pro-house-management.alertwave.net. However, please be advised that this policy does not extend to third-party platforms, applications, or services accessed through links on our site, as each of these entities has its own privacy policies governing their data handling practices.

Processing Activities

This policy outlines the ways in which we process your personal information when:

  • You use our applications and services as an authorized user, granting us access to specific data for personalized experiences.
  • You visit our websites linked to this Privacy Policy, allowing us to track and analyze your interactions.
  • We communicate with you via newsletters, emails, phone calls, or texts/SMS messages, ensuring these communications are in compliance with relevant regulations.

Personal Data Collection

We collect a range of personal data, categorized as follows:

  • Account Information: Details required to set up and maintain your user account, including usernames, passwords, and profile preferences.
  • Payment Information: Data related to transactions, such as payment method details, billing addresses, and order history.
  • Financial Information: Personal financial data, if you choose to share it or use our financial services.
  • Purchase Information: Records of your purchases, including product selections, quantities, and purchase dates.
  • Mobile Device Identifiers: Unique identifiers from your mobile device for analytics and personalization purposes.
  • Location Data: Information about your geographical location when you interact with our services, used for location-based services and marketing.
  • Feedback: Your comments, reviews, and responses to surveys or feedback forms.
  • Social Media Information: If you choose to connect your social media accounts, we may collect data from these platforms, including your public profile information.
  • Product Information: Details about products you browse, view, or purchase, including product specifications and preferences.

We obtain this data through direct user input, interactions with our services, and automated technologies employed for analytics and personalization. Additionally, third parties may share personal data with us, adhering to their respective privacy policies.

Cookies

Cookies play a vital role in enhancing your experience on our platform. We use cookies for various purposes, including:

  • Strictly Necessary: These ensure basic functionalities of our website and applications, such as login sessions.
  • Preference: Customizing content delivery based on user preferences.
  • Analytics: Tracking site usage to improve our services and understand user behavior.

Users have the option to manage their cookie choices through our Cookie Manager, allowing them to control non-essential cookies.

Retention and Deletion

We retain personal data for as long as necessary for the fulfillment of specific purposes, such as providing services, fulfilling transactions, or complying with legal requirements. Once these purposes are met, we securely delete or anonymize the data in accordance with applicable privacy laws.

Security Measures

Pro House Management has implemented robust organizational safeguards and security measures to protect your personal data:

  • Encrypted Communication: We utilize encryption protocols to safeguard data during transmission.
  • Secure Third-Party Processing: We engage trusted third parties to process certain functions, ensuring they adhere to strict data protection standards.

User Rights (Depending on Geographical Location)

The privacy rights of our users vary depending on their location:

  • Access and Rectification: You have the right to request access to your personal data and seek correction if it is inaccurate or incomplete.
  • Erasure and Restriction: In certain jurisdictions, you may request the deletion (erasure) of your data or restrict its processing under specific circumstances.
  • Data Portability: You are entitled to receive your personal data in a structured, commonly used format, and transfer it to another controller.
  • Objection and Non-Discrimination: You can object to the processing of your data and enjoy non-discriminatory treatment.
  • Appeals/Complaints: You have the right to file appeals or complaints with our privacy team regarding your personal data handling.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any modifications will be effectively communicated through a notice on our website, ensuring transparency in our practices.

Contact Information

For inquiries, unsubscribe requests, or any questions related to data privacy, please contact us: